Last updated: January 1, 2026

You may request deletion of your MAGISNAT app account and associated personal information at any time.

To request deletion, please emailinfo@magisnat.comfrom the email address associated with your MAGISNAT account and use the subject line: MAGISNAT Account Deletion Request.

You may also request deletion from inside the MAGISNAT app by going to Settings > Account / Privacy > Delete Account and Data.

Before processing your request, we may verify your identity to protect your biological samples, genetic, health, wellness, test-result, report, and account information from unauthorized deletion. Verification may include confirming your email address, account information, or other information reasonably necessary to confirm that you are the account holder or an authorized representative.

After verification, MAGISNAT will delete or permanently de-identify your MAGISNAT app account and associated personal information within 30 days, unless a longer period is required or permitted by applicable law.

Deletion may include your account information, contact information, authentication information, test kit identifiers, sample identifiers, biological samples that are still stored and linked to your account, genetic and omics information, health and wellness information, test results, reports, questionnaires, app activity linked to your account, and customer support communications linked to your account.

If any biological sample linked to your MAGISNAT account is still stored and can still be associated with you at the time of your verified deletion request, MAGISNAT will destroy, or instruct the applicable authorized laboratory or service provider to destroy or permanently de-identify, the remaining sample within 30 days after verification of your request, unless retention is required or permitted by applicable law, regulatory requirements, laboratory obligations, dispute-resolution obligations, security obligations, or the applicable service arrangement.

MAGISNAT does not use biological samples for advertising or targeted advertising. MAGISNAT does not sell biological samples, genetic data, omics data, health data, wellness data, test-result information, account login information, or other sensitive personal information.

MAGISNAT does not retain biological samples, genetic data, omics data, health data, wellness data, analytical data, or statistical data for scientific research purposes after account deletion.

MAGISNAT does not retain biological samples, genetic data, omics data, health data, wellness data, analytical data, or statistical data for scientific research purposes after account deletion.

MAGISNAT does not sell biological samples, genetic data, omics data, health data, wellness data, or test-result information. MAGISNAT does not use biological samples, genetic data, omics data, health data, or wellness data for advertising or targeted advertising.

Some limited records may be retained where necessary for legal, tax, accounting, regulatory, security, fraud-prevention, dispute-resolution, or enforcement purposes. Any retained information will be limited to what is necessary for those purposes and will not be used for marketing, wellness profiling, product recommendations, or scientific research.

If we have shared your personal information with service providers that process information on our behalf, we will instruct those service providers to delete or permanently de-identify the applicable information, unless retention is required by law or necessary for legitimate compliance, security, fraud-prevention, or dispute-resolution purposes.

Deleted information may remain in encrypted backup archives until those backups are overwritten in the normal backup cycle, generally within 90 days. If a backup is restored, we will re-apply any completed deletion request to the restored data.

After your account is deleted, you will no longer be able to access your MAGISNAT account, previous reports, test results, recommendations, or related app services. Please download any information you wish to keep before requesting deletion.